National Workstream Programmes

Chief Executive Lead: Martin Flaherty, Managing Director, AACE

Director Lead: Duncan Burke, South Central Ambulance Service

Areas of focus

• Production and implementation of communications strategy for the AACE
• Development and implementation of an ambulance quality indicator dashboard
• Emergency preparedness, business continuity management and mutual aid
• Public perception campaign
• National media and freedom of information requests
• Stakeholder engagement

Chief Executive Lead: Bob Williams, North West Ambulance Service

Director Lead: Geraint Davies, South East Coast Ambulance Service

Areas of focus

• Commissioning: sharing lessons from 13/14 commissioning round; developing approaches for 14/15 commissioning round
• Commissioning: engagement and involvement with the Department of Health (DH) on standard national contract
• Service Development: Patient Transport Service (PTS) – sharing lessons from tendering and service provision delivery
• Service Development: 111 – sharing lessons from  impact on 111 providers/non-111 providers
• Service Development: 111 – engagement and involvement in the AACE Future Ambulance Service Provision of 111 Project
• Development of approaches to potential new contracting initiatives from commissioners (in conjunction with Directors of Finance)

Chief Executive Lead: Will Hancock, South Central Ambulance Service

Director Lead: Jennie Kingston, South Western Ambulance Service

Areas of focus

• Benchmarking: across the ambulance sector
• Procurement: review of current arrangements; recommendations to create further savings
• Competition law: enhancing understanding of its impact upon ambulance services
• Relationships: with Monitor and the NHS Trust Development Authority
• Activity: consideration of growth across ambulance sector; review of 111 impact
• Engagement: representation of Directors of Finance in emergency and urgent care review

Chief Executive Lead: Ken Wenman, South Western Ambulance Service

Director Lead: Barry Thurston, West Midlands Ambulance Service

Areas of focus

• Demand management: scope and deliver a project to identify causes of increased demand across the ambulance sector and determine sector response
• Progression of the relevant sections of the Francis Report
• Performance standards – present and future: focus on top ambulance quality indicator performers to drive improvement; development of future ambulance quality indicators
• Capacity reviews: findings from trust reviews shared nationally

Chief Executive Lead: Paul Sutton, South East Coast Ambulance Service

Lead: Sofia Jabeen, West Midlands Ambulance Service

Areas of focus

• Create resources to develop culturally competent diverse workforce
• Ensure fair, compliant procurement, tendering and commissioning processes
• Consistency of national patient data reporting and monitoring through use of Diversity Monitoring Toolkit
• Effective community engagement models for ambulance services
• National Conference: sharing good practice and forum development plan

Chief Executive Lead: Phil Milligan, East Midlands Ambulance Service

Director Lead: David Farrelly, East Midlands Ambulance Service

Areas of focus

• Paramedic Evidence-based Education Project: review and implementation of subsequent recommendations
• Francis Report: review of Code of Practice Education Standard and National Job Profile in light of report; development and implantation of recruiting for attitude and compassion framework
• Development of talent/succession planning toolkit
• Implementation of changes to agenda for change: sick pay; pay progression
• Increasing staff survey response rates
• Equality and diversity: improved participation in the workplace

Chief Executive Lead: Ken Wenman, South Western Ambulance Service

Lead: Paul Nicholson, North East Ambulance Service       

Areas of focus

• Ambulance Radio Project (ARP) / Emergency Service Mobile Communication Programme (ESMCP) progress monitoring and engagement
• Develop and disseminate a CAD (999) interoperability message
• Explore the development of a public-facing website and mobile application
• Explore the development of a DOS mobile application

Chief Executive Lead: Dave Whiting, Yorkshire Ambulance Service

Director Lead: Alison Walker, South Western Ambulance Service

Areas of focus

• Influence development of future clinical quality indicators
• Development of ambulance pre-hospital clinical guidelines
• Develop future national clinical priorities for ambulance services
• Progress call prioritisation reviews (in conjunction with Directors of Operations)
• Link with National Ambulance Resilience Unit regarding emergency preparedness
• Work with Paramedic Leads’ Group on clinical priorities/clinical education and developing pre-hospital guidelines
• Provide expert opinion and response to external bodies/AACE

Chief Executive Lead: Simon Featherstone, North East Ambulance Service

Director Lead: Steve Page, Yorkshire Ambulance Service

Areas of focus

• Safety: maintenance of risk register and implementation of patient safety thermometer
• Safeguarding including PREVENT strategy: peer review programme; vulnerable adult safeguarding booklet
• Infection control
• Patient experience: rollout of national hear and treat survey; standardised approach to patient experience net score embedded in trusts
• Security: review of stab vest policy; review of body-worn cameras, mobile phones and personal device use
• Francis Report, Duty of Candour, NHS Litigation Authority Liaison

Chief Executive Lead: Anthony Marsh, North West Ambulance Service

Lead: Mike Shanahan, National Ambulance Resilience Unit          

Areas of focus

• Achieve quality and excellence: policies, plans and procedures; Chemical, Biological, Radioactive, Nuclear (CBRN) and radiation; conferences; interoperability
• Always learn, innovate and develop: resilience and lessons; clinical decommissioning, Hazard Area Response Team (HART)
• Ensure effective stakeholder relationships
• Provide sound governance, value for money and financial control: exercises; procurement; assets and consumables