ALF 2019 & GPLA 2019 – Presentations

Speaker Presentations from the Ambulance Leadership Forum (#ALF2019) & the Global Paramedic Leadership Alliance Mental Health Summit (#GPLA19)


We have collated the publicly available presentations from both ALF 2019 and the GPLA 2019 Mental Health Summit. You can view or download them below.

ALF 2019 – Day 1

Chris Hopson, CEO, NHS Providers
“Turning the long term plan into reality: a look at the NHS landscape”

Helen Bevan, Chief Transformation Officer, NHS Horizons
“Unleashing the transformational power of frontline staff and patients”

Pam Brown, Head of Diversity and Inclusion, WMAS
“Unkinking the hosepipe”

Michael West, Head of Thought Leadership, The Kings Fund
“Compassionate and Collective Leadership for High Quality Care” with 

Yvonne Ormston MBE, CEO, NEAS
“Ambulance Trusts – The Cultural Challengeand

Sue Burgin, Development Advisor, NHS Improvement and
Abigail Pawlowski, Relationship Lead, NHS Improvement
“The NHSI Culture and Leadership Programme”

Research Abstracts Presentations (5 x 10 minutes)
Introduced by Professor Julia Williams, University of Hertfordshire:

Peter Eaton-Williams, SECAMB
“A qualitative study of UK paramedic perceptions of current clinical performance feedback and their attitudes towards formal provision of patient outcome feedback”

Tim Edwards, LAS
“Maximising the contribution of Advanced Paramedic Practitioners (APP) – a comparison of treat-and-leave rates between APP and standard ambulance responses”

Liz Harris, College of Paramedics
“Factors affecting the retention of Paramedics within the ambulance service workforce”

Josh Miller, WMAS
“We wear too many caps”: role conflict among ambulance service managers

Steven Scholes, NWAS
“Can paramedics use the Manchester Triage System to triage patients and refer patients into clinical pathways of care from scene?”

ALF 2019 – Day 2

“New Managers: Challenges & Support”
Kris Gagliardi &  Daniel Ohs, St John New Zealand

“Implementing the recommendations; making Carter work”
Mark Gough, Senior Ambulance Lead, NHS Improvement

“Ambulance Radio Programme & Digital Enablement: Starting to Deliver”
Ian Hough, Director, Ambulance Radio Programme

“Cultural Intelligence & Diversity”
Jennifer Izekor, Executive Director, Above Difference

“Do response times still matter?”
Dave Etheridge OBE, FIFireE, MIOSH, Director – Greston Associates Ltd and
Graham Holland, Principal Consultant, ORH

“Digital Transformation in the Ambulance Service”
Phil Collins, Head of Information Management & Technology, WMAS

“Identifying Dispatch Stress”
Jonny McMullan , Control Services Trainer, NIAS

“Putting Engagement, Empowerment and Wellbeing at the Heart of Rosters”
Rob Crossman, Commercial Director, Working Time Solutions and
Chris Nelson, Branch Chair for UNISON, South Western Ambulance & Allied Health Branch

“Co-production and Co-design: A delivery model for the future”
Philip Astle, Chief Operating Officer, SCAS and
Volker Kellermann, Director for Business Development, SCAS

“Speak Up or Put Up? What could Freedom to Speak Up data be telling us about culture in English ambulance trusts?”
Jock Crawford, YAS and
Anna Price, EEAS

“Partnering to deliver effective solutions, efficiencies & savings: lessons from other frontlines”
Brigadier Matt Bazeley, Commandant of the Royal School of Military Engineering and
Sue Budden, Director of Corporate Services, London Fire Brigade and
Nik Chapman CBE, Managing Director, Holdfast Training Services Limited and
Samir Maha, Director, Emergency Services, Land, Babcock International Group

“International Learning: from Suffolk to California – some EMS observations”
Rob Lawrence, Chief Operating Officer, Paramedics Plus, California USA

“Extreme Leadership: How to Improve Your Leadership in Challenging Times”
Helio Vogas, Extreme Motivational Speaker

Did you attend ALF 2019?
We would really value your feedback and it only takes a minute – thanks!


Global Paramedic Leadership Alliance 2019

The Global Paramedic Leadership Alliance (GPLA) comprises the chair of the International Roundtable on Community Paramedicine and leaders from the following:

  • Association of Ambulance Chief Executives (UK & Ireland)
  • Council of Ambulance Authorities (AUS/NZL/PNG)
  • National EMS Management Association (USA)
  • Paramedic Chiefs of Canada (CAN)

The GPLA’s purpose is to identify and act upon areas where there is perceived benefit in working together and sharing best practice internationally. Employee mental health and wellbeing is a priority for all GPLA members, hence the decision to co-host a Global Paramedic Leadership Mental Health Summit. Their presentations are below:

GPLA 2019 – Day 1

Key Developments – Australia
David Waters & Mojca Bizjak-Mikic, CAA

Key Developments – Canada
Dr. Nick Carleton & Dr. Renee MacPhee, Paramedic Chiefs of Canada (PCC)

Key Developments – USA
Pat Songer, Executive Director, National EMS Management Association (NEMSMA)

Key Developments – UK
Will Hancock, Chief Executive Officer, South Central Ambulance Service & AACE CEO Mental Health Lead

Australia: what does a ‘well’ paramedic look like?
Raelene Hartman, Chief Psychologist, New South Wales Ambulance

USA: growing EMS resilience
Pat Songer,
Executive Director, NEMSMA

Canada: violence against paramedics
Elizabeth Donnelly, Co-ordinator, MSW Program, Associate Professor, University of Windsor

UK: HCPC – people like us; understanding complaints about paramedics
Liz Harris,
Head of Professional Standards, College of Paramedics

USA: Situational awareness – scene not safe: what did I sign up for?
Sean Caffrey,
President Elect, NEMSMA

UK: ‘Project A’ – engaging with frontline staff
Ian Baines,
Associate, NHS Horizons

CAA: global mental health survey
Mojca Bizjack-Mikic,
Consultant – Policy, Research and Analysis, CAA

GPLA 2019 – Day 2

USA: Leadership through darkness – changing leadership perspectives on provider mental health
Pat Songer,
Executive Director, NEMSMA

Canada: Impact of technological evolution on leadership
Doug Socha,
Chief, Hastings-Quinte Paramedic Services

Australia: how a good leader can prevent potential psychological trauma
Todd Wehr,
Executive Manager, Staff Support Services, Queensland Ambulance Service

Canada: harassment in the workplace
Mark Mason,
Hicks Morley Hamilton Stewart Storie LLP

UK: Engagement and co-creation within a roster review
Chris Nelson,
Branch Chair for UNISON, SWASFT & Allied Health Branch

UK: Mitigating late finishes
Craig Harman,
London Ambulance Service

NZ: 2011 Christchurch earthquakes – psychosocial support
Daniel Ohs,
Assistant Director of Operations, St Johns, NZ

Discussion Notes (drafts) – GPLA 2019
Attendee prompts and feedback

Discussion Notes (full) – GPLA 2019
Attendee prompts and feedback

ALF 2020 – a date for your diary

The 2020 Ambulance Leadership Forum dates will be confirmed shortly – at present we anticipate it will be held on Tuesday 24 and Wednesday 25 March 2020 and will confirm this is due course.  For more details please check back here for updates or on follow us on Twitter at @AACE_Org.


Did you attend ALF 2019?
We would really value your feedback and it only takes a minute – thanks!