Change that works: Improving performance for every community (part one)

Session Information

Ambulance services see wide variation in demand, response times, conveyance rates and patient outcomes across different communities.

This session focuses on what ambulance services can do now to improve performance while delivering more consistent, person-centred care across all communities.

Session Speakers

Jeremy Cox

Senior Consultant, Leadership and Organisational Development
The King's Fund

Joe Crook

National Ambulance Volunteer Lead
Association of Ambulance Chief Executives (AACE)

Sabia Hussain

Sabia Hussain

NHS 111 & 999 Integration Programme Director
East Midlands Ambulance Service NHS Trust

Sarah Callaghan

Sarah Callaghan

Volunteer Manager
South Central Ambulance Charity