Vacancies


Covid Response Service


We are currently promoting two vacancies for roles in the Covid Response Service that SCAS will be hosting from 5 Jan 2022.


1: Virtual Clinical Support ‘Floorwalker’ 

Do you hold a valid NMC or HCPC registration?
Would you like to make a real difference to our Covid 19 Response Service?
Are you looking for a new challenge?
Are you able to work from home / remotely?

If the answers to the above questions are ‘yes’, then we have the perfect opportunity for you.

We are looking for nurses/healthcare professionals to join us as Virtual Clinical ‘Floor Walkers’ in the National Covid Response Service.

The Covid Response Service (CRS) supports patients who call the 111 service with coronavirus symptoms or concerns. These callers are directed to call agents specifically recruited to manage coronavirus calls.

The role of the Virtual Clinical ‘Floor Walker’ is to support non-clinical call agents with any clinical queries they may have regarding their call. The role also involves conducting regular call audits and providing feedback and guidance to ensure that the quality of the service provided is maintained at a high standard.

The post holder will have experience in telephone triage and be comfortable in using the ICT systems provided.

The service currently operates between 07:00 – 23:00, 7 days a week. As the service provision broadens, these hours may increase to cover a 24 -hour period.

We are looking for our Team Members to offer us at least 22.5 hours per week (3 x 8- hour shifts).

We are happy to offer this role on a bank basis or for an initial fixed term contract until the 31 March 2022. There may be the opportunity to extend this period depending on service demands and COVID -19.

We aim to shortlist and interview candidates as quickly as possible, all interviews will be completed using Microsoft Teams technology.

To express your interest or if you have any questions, please email scas.hrccas@nhs.net


 

2: Clinical Shift Manager 

Do you hold a valid NMC or HCPC registration?
Do you have recent management experience?
Are you an excellent communicator with fantastic relationship building skills?
Would you like to make a real difference to our Covid 19 Response Service?
Are you looking for a new challenge?
Are you able to work from home / remotely?

If the answers to the above questions are ‘yes’, then we have the perfect opportunity for you.

We are looking for nurses/healthcare professionals to join us as Clinical Shift Managers in the National Covid Response Service.

The Covid Response Service (CRS) supports patients who call the 111 service with coronavirus symptoms or concerns. These callers are directed to call agents specifically recruited to manage coronavirus calls and you will provide clinical support to these staff

The role of the Clinical Shift Manager is to line manage the Virtual Clinical ‘Floor Walkers’ who support the non-clinical call takers with any clinical queries they may have regarding their call. The role also involves auditing of the advice the Virtual Clinical ‘Floor Walkers’ are giving to the call takers, acting as escalation point for clinical queries, investigation of incidents, relationship management with our providers.

The postholder will have experience in telephone triage and be comfortable using the ICT systems provided.

The service currently operates between 07:00 – 23:00, 7 days a week. As the service provision broadens, these hours may increase to cover a 24 -hour period

We are looking for our Team Members to offer us at least 22.5 hours per week (3 x 8 hour shifts).

We are happy to offer this role on a bank basis or for an initial fixed term contract until 31 March 2022. There may be the opportunity to extend this depending on service demand and COVID-19.

We aim to shortlist and interview candidates as quickly as possible, all interviews will be completed using Microsoft Teams technology.

To express your interest or if you have any questions, please email scas.hrccas@nhs.net

 


Mental Health Practitioners – EEAST

EEAST are looking for Mental Health Practitioner(s) to support emergency service provision as a subject matter expert to deliver training on mental Health, pathways and improve patient journeys. The Mental Health Practitioner(s) will work across various clinical settings utilising a range of tools and models of practice.

EEAST are looking for practitioners in the Norfolk area, either on a full-time or part-time basis, working across a 24/7 rota basis.

For those in an NHS role, this could be accommodated on a secondment basis instead of fixed term.

This would be an excellent opportunity for Mental health Practitioners to build experience in an emergency care setting, working in partnership with healthcare professionals in the ambulance service.

Closing date for applications: 31 Jan 2022.

Get the full details and apply here.