Throughout 2023, AACE has been developing a new National Ambulance Volunteering Dashboard. This is designed to highlight the range of individuals who support ambulance trusts, the activities in which they participate, and the patients they help via clinical and non-clinical volunteering opportunities.
This strategy supports NHS England’s work to establish mandatory data collection in relation to volunteer activity across the health sector.
During the pilot phase of this project, AACE has worked with SWAST and YAS, and the results of this collaboration can be seen in the dashboard, which gives new insights into the impact of volunteers, especially Community First Responders and Patient Transport Service volunteers.
With the pilot phase now well established, the next step is to increase the number of participating trusts.