Session Information
Ambulance trusts are under continuous pressure to deliver frontline performance while achieving financial savings.
To meet these dual objectives without compromising quality, trust leadership must possess a comprehensive understanding of service productivity and have a strategic plan for improvement.
Recent data for Ambulance Trusts in England indicates a 30% increase in workforce, a 2% reduction in face-to-face incidents, and a 12.5-minute decline in Category 2 performance over the past five years.
However, these figures do not tell the whole story, highlighting the need for a nuanced approach to understanding productivity. PA Consulting has developed a bespoke Ambulance Productivity Framework, leveraging extensive sector experience working with both providers and commissioners.
This framework is being used with both Trusts and Systems to identify significant opportunities for productivity improvement and to support effective and sustainable implementation.
Session Speakers
Chris Nightingale
Ambulance Account Lead
PA Consulting