Session Information
After years of marginal adjustments, the Welsh Ambulance Services University NHS Trust has made a decisive leap.
This presentation charts the transition from a legacy clinical response model to an integrated, evidence-led framework that prioritises patient outcomes over process.
It highlights the courage to innovate, the necessity of alignment, and the practical steps taken to ensure sustainability.
The new model isn’t just a technical fix but a cultural shift in how we think about urgent and emergency care.
Session Speakers
Andy Swinburn QAM
Executive Director of Paramedicine
Welsh Ambulance Services University NHS Trust
Lee Brooks QAM MStJ
Executive Director of Operations
Welsh Ambulance Services University NHS Trust