Hannah Maxwell

Client Support Representative UK

Priority Dispatch

Hannah Maxwell is a Client Support Representative for Priority Dispatch Corp. UK. She has worked in healthcare for 11 years, beginning her career with the Northern Ireland Ambulance Service as a 999 call taker and later serving as Emergency Ambulance Control Continuous Development Manager.

Her experience spans quality assurance, training and change management, all of which inform her current role supporting clients and ensuring PDC continues to meet the needs of patients and users.

Passionate about mental health, she contributed to the first UK and Ireland implementation of Protocol 41 – Caller in Crisis, drawing on her Samaritans volunteering and BSc (Hons) Psychology.