Director of Quality, Innovation & Improvement
North West Ambulance Service
Maxine is an improvement leader with over 30 year’s experience leading improvement in the NHS. Initially trained as clinician Maxine has had an eclectic career working across clinical practice and academia in a variety of settings.
Her significant achievements include leading the breakthrough improvement at Salford Royal NHS Trust which reduced harm and saved an estimated 1000 lives, the delivery of improvements in stroke care across the NW of ENGLAND (Stroke 90:10) and leadership of the QIPP safe care national programme (Harm-free care & NHS safety thermometer). Maxine has over 20 peer reviewed publications in Improvement focussing on large scale change, measurement, evaluation and patient safety.
Maxine is currently the Executive Director of Quality, Innovation and Improvement at the North West Ambulance service, is an Honorary Professor of Improvement Science with the Manchester Academic Health science centre and served as a Health Foundation Governor for four years until 2014.
