Nic Moorhouse

Internal Communications Manager

South Western Ambulance Service NHS Foundation Trust

Nicola is an internal communications specialist with extensive experience across the public and charity sectors. A national CIPR award winner, she was recognised for transforming internal communications at Torbay Council, where a people‑centred approach significantly improved staff morale.

For the past five years, she has been Internal Communications Manager at South Western Ambulance Service, introducing a highly successful staff app that has reshaped how frontline colleagues access information.

Nicola believes good communication is everyone’s responsibility and is committed to supporting leaders to communicate with clarity and impact. Her work is driven by meaningful colleague feedback, building trust, engagement and lasting organisational change.