Paola Spiteri

Retention Lead

Welsh Ambulance Services University NHS Trust

Paola is the Retention Lead at the Welsh Ambulance Service, with a substantive role as Organisational Development and Equality, Diversity and Inclusion Manager. Her work focuses on strengthening workforce experience, building inclusive cultures and supporting colleagues to feel psychologically safe and valued.

She created the award‑winning programme From Bystander to Upstander, recognised nationally for advancing allyship and speaking‑up cultures. Paola chairs WAST Purple Space and serves as EDI Board Trustee for Mirus Wales.

A former lecturer and qualified integrative counsellor, she brings a trauma‑aware, person‑centred approach and contributes nationally to disability inclusion through the National Ambulance Disability Network.