Director of 999 Operations
London Ambulance Service
Stuart Crichton is the Director of 999 Operations at the London Ambulance Service NHS Trust, overseeing patient care delivery across two Emergency Operations Centres and the Tactical Operations Centre, which includes the Trust’s Incident Response Officers. Stuart joined the London Ambulance Service in 1991 and qualified as a paramedic in 1995.
His career followed a traditional operations leadership pathway before he transitioned to the role of Chief Clinical Information Officer in 2016. In this role, he played a key part in introducing the Trust’s first electronic patient care records system and supporting the implementation of a new Computer-Aided Dispatch system.
A passionate advocate for inclusion and diversity, Stuart has been instrumental in driving positive change in areas of underrepresentation throughout his career. In 2022, he earned an MSc in Digital Health Leadership from Imperial College London.
Stuart is married, has two grown-up children, and shares his home with a high-maintenance German Shepherd.
