Agenda 2025

Registration, networking and refreshments

Welcome and introductions

Anna Parry
Managing Director, Association of Ambulance Chief Executives

Siva Anandaciva
Director of Policy, Events & Partnerships, The King’s Fund

Pre-recorded address

Rt Hon Karin Smyth MP
Minister for Health

Keynote: From hospital to community

Dr Sara Felix
Deputy Director of Engagement, Department of Health and Social Care

[View presentation slides]

Jennifer Keane
Director of UEC Delivery, NHS England

Networking and refreshments

Research / innovation presentations

Introduced by Professor Julia Williams
Head of Research, College of Paramedics
&
Professor Rachael Fothergill
Head of Clinical Audit & Research, London Ambulance Service

Right care right person: Are we achieving the right care and sending the right person where concerns for welfare exist?

James Goulding
Clinical Response, Governance and Assurance Manager, Yorkshire Ambulance Service

[View presentation slides]

Identifying high cholesterol in the ambulance setting: A mixed-methods cohort study to tackle health inequality

Karl Charlton
Research Paramedic, North East Ambulance Service

[View presentation slides]

Why do emergency medical service employees (not) seek organisational help for mental health support? A systematic review

Sasha Johnston
Research Paramedic and NIHR Doctoral Research Fellow, University of Oxford and South Western Ambulance Service

[View presentation slides]

If not ED then where? Emergency department front door audit with system partners

Georgina Murphy-Jones
Deputy Director of Clinical Assessment and Pathways, London Ambulance Service

[View presentation slides]

Connected Support Cymru

Ela Lewis
Senior Project Manager / Registered Nurse, Connected Support Cymru

[View presentation slides]

Voting via Mentimeter and award of prize for research presentation

Award presented by Jerry Overton, President of the IAED

Kindly supported by Priority Dispatch

Professor Julia Williams
Head of Research, College of Paramedics
&
Professor Rachael Fothergill
Head of Clinical Audit & Research, London Ambulance Service

Networking and lunch

Panel session: From analogue to digital – what does a 10-year plan for ambulance digital look like?

Chaired by Simon Weldon
Chief Executive, South East Coast Ambulance Service

Samantha Robinson
Chief Digital Information Officer, Yorkshire Ambulance Service

Craig Ellis
Chief Digital Officer, South Central Ambulance Service

Steve Bowyer
Chief Digital Officer, East Midlands Ambulance Service

Omid Shiraji
Non-Executive Director, East of England Ambulance Service

Bringing the equality, diversity and inclusion agenda to life

Daniel Elkeles
Chief Executive, London Ambulance Service and Chair of NADIF

Claire Parker
EDI Implementation Unit Principal Lead, NHS England

Anna Parry
Managing Director, Association of Ambulance Chief Executives

Stuart Crichton
Director of 999 Operations, London Ambulance Service

Kulvinder Hira
Head of Equality, Diversity and Inclusion (EDI), London Ambulance Service

Dawn Adams
Associate Director of People Development, Yorkshire Ambulance Service

Lucy Manning
Assistant Director for People Operations, South Western Ambulance Service

Mark Johns
Engagement, Diversity and Inclusion Manager, Communications and Engagement, North East Ambulance Service

[View presentation slides]

Networking and refreshments

Bringing life to death: The chain of survival – what more do ambulance services need to do to improve outcomes?

Liam Sagi
National Strategic Lead for Out-of-Hospital Cardiac Arrest, Association of Ambulance Chief Executives

Louise Walker KAM
Head of Education & Community Response, Isle of Wight NHS Trust

Closing remarks – day one

Siva Anandaciva
Director of Policy, Events & Partnerships, The King’s Fund

Pre-dinner drinks

Pre-dinner drinks kindly supported by Priority Dispatch

Awards dinner

Table drinks kindly supported by Excelerate Technology

Conference stream one: Analogue to digital: A marketplace event for the ambulance sector

NHS England Digital, ALF event partner Priority Dispatch, and gold sponsors
The Ortus Group, O&H Vehicle Conversions and PA Consulting.

Chair: Samantha Robinson
Chief Digital Information Officer, Yorkshire Ambulance Service.

Conference stream two: Vehicle innovations to drive down operational costs, delivering both lower emissions and increased social value

Sponsored by O&H Vehicle Conversions

Mark Brickhill
Managing Director, O&H Vehicle Conversions

Craig Scaife
Customer Innovation and Engineering Director, O&H Vehicle Conversions

[View presentation slides]

Conference stream three: Change management – putting people first

Angie Lewis
Director of Culture Change, Welsh Ambulance Services University NHS Trust

Sarah Davies
Head of Change and People Insights, Welsh Ambulance Services University NHS Trust

[View presentation slides]

Conference stream four: Healthcare leaders on leadership

Dr Hein Scheffer
Director of Strategy & Transformation, East of England Ambulance Service

[View presentation slides]

Conference stream five: Ambulance volunteering in 2025 – exploring innovation and new trends

Jenny Wilson
National Volunteer Manager, Welsh Ambulance Services University NHS Trust

Joe Crook
National Ambulance Volunteer Lead, Association of Ambulance Chief Executives

[View presentation slides]

Five minute changeover

Conference stream two: Creating a specialist service – the role of specialist paramedics on mental health response vehicles in Yorkshire and Humber

Louise Whittaker
Advanced Paramedic Mental Health, Yorkshire Ambulance Service

[View presentation slides]

Conference stream three: Operational Development and Quality Improvement in the ambulance sector: The AACE offer to UK trusts and the international market

Martin Flaherty OBE QAM
Director of Operational Development and Quality Improvement, Association of Ambulance Chief Executives

Paul Woodrow OBE
Consultant, Association of Ambulance Chief Executives

[View presentation slides]

Conference stream four: Core20PLUS5 ambassador showcase

Kanwal Munir
Advanced Paramedic Practitioner (Urgent Care) & Clinical Advisor to Strategy & Transformation, London Ambulance Service

Joe Crook
National Ambulance Volunteer Lead, Association of Ambulance Chief Executives

Ruth Crabtree
National Lead for Public Health, Association of Ambulance Chief Executives

[View presentation slides]

Conference stream five: Reframe – diverse images for healthcare

Sarah Todd
Head of Allied Health Professions Education and Senior Specialist in Education for Urgent and Emergency Care, NHS England South West

Debbie Hubbard
Associate Director and Project Lead for the Reframe project, University of The West of England, Bristol

[View presentation slides]

Five minute changeover

Conference stream four: What are ambulance personnel experiences of sexual harassment and assault in the workplace?

Isobel Abbott
Newly Qualified Paramedic

[View presentation slides]

Conference stream five: Reframe – diverse images for healthcare

Sarah Todd
Head of Allied Health Professions Education and Senior Specialist in Education for Urgent and Emergency Care, NHS England South West

Debbie Hubbard
Associate Director and Project Lead for the Reframe project, University of The West of England, Bristol

[View presentation slides]

Conference stream two: ‘Good to go’ – protecting patient, clinician and driver

Sponsored by The Ortus Group

Julian Harris
Head of Business Development, The Ortus Group

Jamie Robinson
Clinical Sales Manager, The Ortus Group

[View presentation slides]

Conference stream three: Demystifying improvement – the role of boards

Maxine Power
Director of Quality, Innovation & Improvement, North West Ambulance Service

Jaqui Lindridge
Chief Paramedic Officer, South East Coast Ambulance Service

[View presentation slides]

Networking and refreshments

Conference stream two: Productivity framework

Sponsored by PA Consulting

Chris Nightingale
Ambulance Account Lead, PA Consulting

[View presentation slides]

Conference stream three: AI opportunities and challenges

Graham Norton
Digital Transformation Lead, Northern Ambulance Alliance

Clare McMillan
Chief Digital Officer, London Ambulance Service

Conference stream four: Intersecting identities: Experience of race, gender and disability

Loveness Scott
Vice Chair, National Ambulance BME Forum / Positive Action Lead, North East Ambulance Service

Dawn Poulson Whelan
Chair, National Ambulance Disability Network / Business and Partnerships Lead, East of England Ambulance Service

[View presentation slides]

Conference stream five: UK Ambulance Service Armed Forces Network

Terry Hicks
Head of Clinical Operations, East of England Ambulance Service

Kevin Thorne
Senior HR Advisor, East Midlands Ambulance Service

Stewart Campbell
WO2, Defence Medical Services

[View presentation slides]

Five minute changeover

Conference stream four: Pawsitive partnerships: Principles for supporting patients with assistance dogs

Dawn Poulson Whelan
Chair, National Ambulance Disability Network / Business and Partnerships Lead, East of England Ambulance Service

Pauline Hogarth
Project Manager, North East Ambulance Service

Francesca Balon
Freedom To Speak Up Guardian, North West Ambulance Service

Sean
Assistance Dog

[Guiding principles for assistance and guide dogs]

[View presentation slides]

Conference stream five: Violence prevention and reduction and your trust: From managing to prevention

Adam Hopper
National Ambulance Violence Prevention and Reduction Lead, Association of Ambulance Chief Executives

Clare Barnham
National Ambulance Violence Prevention and Reduction Officer, Association of Ambulance Chief Executives

[View presentation slides]

Conference stream two: Call Prioritisation Streaming System (CPSS)

Sponsored by Priority Dispatch

Rhiannon Roynon
Specialist Clinical Lead for 111, Welsh Ambulance Services University NHS Trust

[View presentation slides]

Conference stream three: The Southern Ambulance Services Collaboration

Simon Weldon
Chief Executive, South East Coast Ambulance Service

Nic Daw
Director, Southern Ambulance Services Collaboration

[View presentation slides]

Networking and lunch

Panel session: From treatment to prevention: How the ambulance sector is a key partner in delivery of the 10-year plan

Chair: Professor Bola Owolabi
Director, National Healthcare Inequalities Improvement Programme, NHS England

Matthew Taylor
Chief Executive, NHS Confederation

Dr Chris Grant
Executive Medical Director, North West Ambulance Service

Professor Habib Naqvi MBE
Chief Executive, NHS Race & Health Observatory

CQC and the 10-year plan

Sir Julian Hartley
Chief Executive, Care Quality Commission (CQC)

[View presentation slides]

Networking and refreshments

Walking in each other’s shoes: A journey in social partnership

Angie Lewis
Director of Culture Change Welsh Ambulance Services University NHS Trust

Liz Rogers
Deputy Director of People, Welsh Ambulance Services University NHS Trust

Sara Mills
Head of Culture and Organisational Development, Welsh Ambulance Services University NHS Trust

Hugh Parry
Trade Union Partner and Operational Manager, Welsh Ambulance Services University NHS Trust

Christian Fox
Senior Representative Partner for UNITE and Emergency Medical Technician, Welsh Ambulance Services University NHS Trust

[View presentation slides]

Leading on the 10-year NHS plan and ambulance sector vision

Matthew Taylor
Chief Executive, NHS Confederation

Closing remarks

Professor Jason Killens KAM
Chief Executive, Welsh Ambulance Services University NHS Trust and Chair, Association of Ambulance Chief Executives