Position Statement: UK NHS Ambulance sector outlines its asks of incoming government

AACE LOGO Feb 2024


Ahead of the General Election on 4 July, the Association of Ambulance Chief Executives (AACE) outlines its asks of the new government:

  • That our people (learners, employees and volunteers) form the foundation of all policy considerations and decisions related to the NHS ambulance sector.

  • That our patients universally receive high-quality, timely care and no longer experience unacceptable delays in response or handover of care, for example, at hospital emergency departments.

  • That we are supported in realising our Vision for the NHS ambulance sector, which will ensure the ambulance service can fulfil its core remit: provision of emergency response to those with a life-threatening health need and to major incidents while overseeing the co-ordination, and, at times, delivery of urgent care.


  • A medium-term financial plan that provides the required levels of investment to meet:
    • Clinical targets, for example, the 18-minute Category 2 target.
    • Emergency planning requirements, for example, implementation of the Manchester Arena Inquiry recommendations.
    • The capital needs of the ambulance sector: vehicles, digital and estates.

  • A review of how ambulance and 111 services are commissioned to improve patient care and value for money.

  • A commitment to work with the UK NHS ambulance sector to build a fully integrated ambulance service (with health and social care) that meets the needs of its patients and the public.