First responders are under pressure to react faster to emergencies with better and more informed decisions. We are replacing Control Room Systems (CRS) across all 13 Ambulance Trusts in England, Scotland, and Wales to give access to leading-edge communication technology, significantly benefiting the lifesaving work they do.
With a web-based front-end, Frequentis 3020 LifeX™ multimedia control room solution provides access to services from desktop, laptop and tablet devices to manage emergency incidents from any mobile device or location.
When Next Generation 999 (NG999) becomes a standard, it will also allow the public to share images and videos of incidents to be analysed in real-time, adding another layer of resilience. LifeX™ empowers operators, with access to vital information, leading to better situational awareness and faster decision making, improving the efficiency and effectiveness of emergency response.