A 54-year-old man whose heart stopped beating for 21 minutes has thanked the London Ambulance Service staff who helped save his life.
Nicolas De Santis, a tech entrepreneur, was working at home in his study when he started to feel slight discomfort in his chest which he brushed off as an infection or bad cold.
Fortunately for Nicolas his daughter, Alaia, 22, was also at home that day in December 2019, and had gone to check on him before they went out to dinner, when he collapsed in front of her.
She immediately dialled 999 and followed the advice from London Ambulance Service call handler, Elliott, who began to talk Alaia through cardiopulmonary resuscitation (CPR).
Bringing together skills, expertise and shared knowledge in ambulance services
