London Ambulance Service celebrates two finalists for the Dispatcher of the Year Award

Two staff from our 999 control rooms have been praised for their work supporting Londoners in a national award for emergency dispatchers. Emergency Call Coordinator, Peter Greensmith, and Quality Assurance Manager, Katie McDonagh, were selected as finalists in the National Dispatcher of the Year. Last week they attended a virtual awards ceremony organised by the International Academies of Emergency Dispatch (IAED) alongside finalists from ambulance services across the country.