The National Ambulance Volunteering Dashboard

Throughout 2023, AACE developed a new National Ambulance Volunteering Dashboard. This was designed to highlight the range of individuals who support ambulance trusts, the activities in which they participate, and the patients they help via clinical and non-clinical volunteering opportunities.


Vol Dash Aug 2024


This strategy supports NHS England’s work to establish mandatory data collection in relation to volunteer activity across the health sector.

During the pilot phase of this project, AACE has worked with SWAST, EEAST and YAS, and the results of this collaboration can be seen in the Dashboard, which gives new insights into the impact of volunteers, especially Community First Responders and Patient Transport Service volunteers.

With the pilot phase now well established, the next step is to increase the number of participating trusts.


We have also developed a Summary Volunteering Dashboard which outlines the size of the volunteering contribution to the ambulance service across the UK. It will be updated quarterly. This is in addition to the more in-depth dashboard also displayed above on this page. We are also looking to develop this and have plans to re-launch an enhanced dashboard which will offer more insight and analysis over the coming months.

Volunteer Dashboard Sept 2024 FC


Volunteering looks different at each trust and this dashboard is not intended as a comparative tool between trusts. Different trusts have different size teams, differing priorities, resources, demographics, and population sizes.

What unites trusts is that volunteering is more than a “nice to have”. It is a highly professional service, and volunteers are a vital part of the ambulance team.


We are now inviting trusts to participate in a more in-depth iteration of the dashboard, which will include deeper analysis and more insights. If you’re interested in getting your trust involved please contact joe.crook@aace.org.uk 

View the latest Volunteering Dashboard here (August 2024)

View the Summary Volunteering Dashboard here (Sept 2024)


View our Strategy On A Page (Phase 2 September 2024) here.

View our Strategy On A Page (Phase 1, January 2023) here.

Ambulance Volunteering Newsletter – Autumn 2024
A quarterly update on Ambulance Volunteering