Patient Transport Service

North West Ambulance Service volunteer driver


Patient Transport Service (PTS) volunteers provide patients with a friendly face and company as well as safe, comfortable, and reliable transport to their healthcare appointments.

Patient transport service volunteers use their own car to help patients get to and from pre-booked hospital appointments. Some of the appointments are lifesaving, some routine and none are emergency callouts. Journeys are usually local to where the volunteer lives, although there is occasionally opportunity to drive patients to other parts of the country or neighbouring counties. Volunteers receive training and are reimbursed for their miles and expenses.

If you’re interested in volunteering for a patient transport service, you’ll need to be a 5-door car owner with full insurance and UK driving licence. All our patient facing volunteer roles are subject to an enhanced disclosure and barring service (DBS) check.

A day in the life a PTS Volunteer:


Useful links:

Volunteering opportunities at North East Ambulance Service

Volunteer with North West Ambulance Service

Get involved and volunteer at Yorkshire Ambulance Service

Volunteer at East Midlands Ambulance Service

Volunteering and volunteers at East of England Ambulance Service 

Volunteer drivers at South Central Ambulance Service Charity

Become a Volunteer Car Service Driver at the Welsh Ambulance Service

The Voluntary Car Scheme at the Northern Ireland Ambulance Service