Patient Transport Service

North West Ambulance Service volunteer driver

Patient Transport Service (PTS) volunteers provide patients with a friendly face and company as well as safe, comfortable, and reliable transport to their healthcare appointments.

Patient transport service volunteers use their own car to help patients get to and from pre-booked hospital appointments. Some of the appointments are lifesaving, some routine and none are emergency callouts. Journeys are usually local to where the volunteer lives, although there is occasionally opportunity to drive patients to other parts of the country or neighbouring counties. Volunteers receive training and are reimbursed for their miles and expenses.

If you’re interested in volunteering for a patient transport service, you’ll need to be a 5-door car owner with full insurance and UK driving licence. All our patient facing volunteer roles are subject to an enhanced disclosure and barring service (DBS) check.

A day in the life a PTS Volunteer:

Useful links:

Volunteering Opportunities – North East Ambulance Service – NHS Foundation Trust (

Volunteer with us – NWAS – North West Ambulance Service

Get Involved | Yorkshire Ambulance Service (

Volunteers | East Midlands Ambulance Service NHS Trust (

Volunteering and volunteers (

South Central Ambulance Charity – South Central Ambulance Charity raises funds to support South Central Ambulance Service NHS Foundation Trust. (

Become a Volunteer Car Service Driver – Welsh Ambulance Services NHS Trust

Voluntary Car Scheme | NIAS (