Tracey has a broad skill set in strategic ambulance operations and scrutiny as well as project and programme management, with a track record of delivering transformational change and efficiency programmes across healthcare.
A highly motivated and focused professional with 30 years NHS ambulance experience, Tracey commenced her career with WMAS in 1989 and in 2000 moved into the Operations Directorate and Emergency Control Centre environment. She held a number of senior posts including Regional EOC Commander; leading on service improvement, transformation and Control Room performance. She also undertook a governance and assurance role on behalf of the Trust Board for the implementation of the Make Ready vehicle preparation system and estate reconfiguration. She has also held senior management roles in the EMAS.
Tracey now runs her own consultancy business and works across the wider healthcare sector providing programme and project management for improvement initiatives and service delivery models associated with transformational change.