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Urgent and emergency care: a prescription for the future	Hospitals are struggling to cope with increasing pressure on urgent and emergency care services. The challenges faced by emergency departments are the most visible sign of pressure across our health system.	View Resource
Joint working national emergency arrangements between St John Ambulance, British Red Cross & UK NHS ambulance services	Strategic framework document outlining the agreed joint working national emergency arrangements between St John Ambulance and British Red Cross and the UK NHS ambulance services during times of exceptional pressure	View Resource
Welsh Ambulance Service Review	Strategic Review of Welsh Ambulance Services by Professon Siobahn McClelland	View Resource
Emergency preparedness, resilience and response for Ambulance Commissioners	Emergency preparedness, resilience and response - A guide for ambulance commissioners by The NHS Confederation	View Resource
EPRR Service Spec Nov 2012	Service Specification for NHS Ambulance Services Emergency Preparedness, Resilience & Response	View Resource
NARU AACE PEP Guidance	National Ambulance Service Guidance for Preparing an Emergency Plan	View Resource
Delivery of Services Assurance Framework	NHS Ambulance Services Emergency Preparedness, Resilience & Response: Quality Assurance Framework	View Resource
Healthcare Commission’s Investigation into Staffordshire Ambulance Service NHS Trust	The Healthcare Commission carried out this investigation at Staffordshire Ambulance Service NHS Trust as a result of serious concerns first raised by West Midlands Strategic Health Authority and further serious concerns identified by the Healthcare Commis	View Resource
Changing for the better: Guidance when undertaking major changes to NHS services		View Resource
Darzi’s NHS Next Stage Review: Leading Local Change		View Resource